Privacy Policy

1. Scope and Applicability

This Privacy Policy applies to all individuals and entities interacting with Hoblen Listing, including casual visitors, registered users, buyers, renters, developers, agents, and business partners. It also applies to information collected through direct communications with Hoblen, such as email inquiries, onboarding forms, verification submissions, and customer support interactions.

This Policy does not apply to third-party websites, platforms, or services that may be linked from Hoblen Listing. We encourage users to review the privacy policies of those third parties independently.

2. Information We Collect and Why

We collect information that is necessary to operate a functional, secure, and trustworthy real estate platform. The types of information collected vary depending on how you interact with Hoblen Listing.

Personal and Account Information
When you create an account or communicate with us, we may collect personal identifiers such as your full name, email address, phone number, login credentials, and user role (e.g., buyer, agent, developer). This information allows us to authenticate users, manage accounts, communicate effectively, and provide role-specific features.

Business, Professional, and Verification Information
To support transparency and reduce fraud in the real estate ecosystem, Hoblen may collect business and professional information from developers, agents, and partners. This may include company registration details, trade licenses, tax identification numbers, permits, authorization letters, and other documentation required for onboarding or verification. These materials are used strictly for trust, compliance, and internal review purposes.

Property and Listing Information
When properties are listed, we collect and store property-related information such as descriptions, pricing, availability, images, videos, documents, and listing updates. This information is essential to delivering value to users searching for properties and to maintaining an accurate marketplace.

Technical and Usage Information
When you use the Platform, we automatically collect certain technical data, including IP address, approximate location, device type, browser information, operating system, session logs, and interaction data. This information helps us maintain security, diagnose technical issues, improve performance, and understand how users engage with the Platform.

3. Legal Basis for Processing

We process personal information only where there is a valid legal basis. Depending on the context, this may include your explicit consent, the necessity of processing to provide requested services or fulfill contractual obligations, Hoblen's legitimate interests in operating and securing the Platform, or compliance with applicable laws and regulatory requirements.

4. How We Use Personal Information

Personal information is used to operate and continuously improve Hoblen Listing. This includes creating and managing user accounts, displaying listings and profiles, verifying identities and businesses, facilitating communication between users, responding to inquiries, providing customer support, and sending service-related notifications.

We also use information to protect the integrity of the Platform, detect and prevent fraud or misuse, conduct internal analytics, and enhance user experience. Information is never used in ways that are incompatible with the purpose for which it was collected.

5. Verification, Trust, and Transparency

Hoblen Listing places strong emphasis on trust. Certain users may be required to submit verification documents to demonstrate legitimacy and compliance. These documents are reviewed internally by authorized personnel and stored securely. Verification indicators displayed on the Platform signify that a review process has taken place but do not constitute legal, financial, or investment guarantees. Users remain responsible for conducting their own independent due diligence.

6. Cookies and Similar Technologies

Hoblen uses cookies and similar technologies to ensure essential functionality, maintain user sessions, remember preferences, and analyze platform usage. These technologies help us deliver a smooth and personalized experience. Users may manage cookie preferences through their browser settings; however, disabling cookies may limit certain features.

7. Sharing and Disclosure of Information

Hoblen Listing does not sell personal information. We share information only when necessary and with appropriate safeguards in place. This may include sharing with other users to enable platform interactions, with trusted service providers who support hosting, analytics, or security functions, or with authorities where disclosure is required by law.

In the event of a merger, acquisition, restructuring, or asset sale, personal information may be transferred as part of that transaction, subject to confidentiality and data protection obligations.

8. Data Storage, Retention, and Security

We store personal information in secure systems and apply administrative, technical, and organizational safeguards, including access controls, encryption where appropriate, and role-based permissions. While we take reasonable steps to protect data, no system can be guaranteed to be completely secure.

Personal information is retained only for as long as necessary to provide services, meet legal or regulatory obligations, resolve disputes, and enforce agreements. When data is no longer required, it is securely deleted or anonymized.

9. Cross-Border Data Processing

To operate efficiently, Hoblen Listing may store or process personal information in secure cloud environments located outside Ethiopia. When cross-border processing occurs, we take reasonable steps to ensure that personal data is protected in accordance with this Policy and generally accepted data protection standards.

10. Your Rights and Control

Depending on applicable law, users may have the right to access their personal information, request corrections, request deletion, restrict certain processing activities, or withdraw consent where consent is the legal basis for processing. Requests can be submitted by contacting info@hoblen.com, and we will respond within a reasonable timeframe and in accordance with applicable legal requirements.

11. Communications

We may send service-related communications such as account confirmations, security alerts, verification updates, and administrative notices. Marketing communications will be sent only where permitted by law, and users may opt out of non-essential communications at any time.

12. Children's Privacy

Hoblen Listing is intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will take appropriate steps to delete it.

13. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements, technology, or platform operations. Updates will be posted on the Platform with a revised "Last Updated" date. Continued use of the Platform indicates acceptance of the updated Policy.

14. Governing Law and Contact Information

This Privacy Policy is governed by the laws of the Federal Democratic Republic of Ethiopia, unless otherwise required by applicable law. For questions, concerns, or privacy-related requests, please contact us at:

Email: info@hoblen.com